Privacy Policy – 777com Bangladesh Gaming Platform

01 Introduction

This Privacy Policy explains how 777com ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players who register and use the 777com gaming platform at 777com.app.

777com is designed specifically for players in Bangladesh. We understand that privacy is important to our players, and we are committed to handling your personal data with care, transparency, and respect. This policy is written in plain language so you know exactly what happens to your information when you use 777com.

By registering an account on 777com, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use the 777com platform.

02 Data We Collect

777com collects only the data that is necessary to operate your account, process payments, and keep the platform secure. Below is a clear breakdown of what we collect and why.

We do not collect sensitive personal data such as national ID numbers, biometric data, or financial account numbers beyond the mobile wallet numbers required for payment processing.

03 How We Use Your Data

777com uses your personal data for specific, legitimate purposes only. We do not use your data for anything beyond what is described in this Privacy Policy without first obtaining your explicit consent.

• Account management: Creating, maintaining, and securing your 777com account.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity verification: Confirming your age and identity as required by our responsible gaming obligations.
• Fraud prevention: Detecting and preventing duplicate accounts, bonus abuse, and unauthorised access.
• Customer support: Responding to your queries, complaints, and account issues.
• Platform improvement: Analysing usage patterns to make 777com faster, more reliable, and easier to use on mobile.
• Promotions and bonuses: Calculating and crediting bonuses, cashback, and rewards to your account.
• Legal compliance: Meeting our obligations under applicable laws and regulations.
• Security monitoring: Identifying suspicious activity and protecting all players on the platform.

04 Legal Basis for Processing

777com processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide the gaming services you have signed up for, including account management and payment processing.
• Legitimate interests: We process certain data — such as device information and usage logs — to protect the security and integrity of the 777com platform and all its players.
• Legal obligation: Some data processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

777com does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by strict confidentiality and data protection obligations.

• Payment processors: bKash, Nagad, and Rocket receive only the transaction data necessary to process your deposits and withdrawals. They do not receive your gaming history or other account data.
• Identity verification providers: If we need to verify your identity, we may share your name and date of birth with a trusted verification service.
• IT and hosting providers: Our platform infrastructure providers have access to data stored on their servers, but are contractually prohibited from using it for any purpose other than providing hosting services to 777com.
• Legal authorities: We may disclose your data to law enforcement or regulatory authorities if required to do so by law, or to protect the rights and safety of 777com and its players.

06 Cookies & Tracking

777com uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it.

• Essential cookies: Required for the platform to function. These cannot be disabled. They handle session management, security tokens, and login state.
• Analytics cookies: Help us understand which games are most popular, how long players spend on each page, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: Remember your settings such as language preference and notification choices.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 777com platform. On mobile devices, you can also manage app permissions through your device settings.

777com does not use third-party advertising cookies or allow external ad networks to track your behaviour on the platform.

07 Data Retention

777com retains your personal data for as long as your account is active and for a period afterwards as required by law or legitimate business need. Specific retention periods are as follows:

• Account data: Retained for the lifetime of your account plus 5 years after closure, to comply with anti-money laundering regulations.
• Transaction records: Retained for 7 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the last interaction.
• Usage and analytics data: Retained in anonymised form indefinitely for platform improvement purposes.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

08 Data Security

Protecting your data is a top priority at 777com. We implement multiple layers of security to keep your personal information safe:

• TLS 1.3 encryption on all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Two-factor authentication options available for all player accounts.
• Regular security audits and penetration testing by independent security professionals.
• Access controls ensuring that only authorised 777com staff can access player data, and only to the extent necessary for their role.
• 24/7 monitoring for suspicious activity, unusual login patterns, and potential breaches.

While we take every reasonable precaution, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong password, do not share your login details, and contact us immediately if you notice anything unusual on your account.

09 Your Privacy Rights

As a 777com player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

10 Children's Privacy

777com is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on 777com, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

We take underage gambling seriously. Our registration process includes age verification steps, and we reserve the right to request documentary proof of age at any time. Accounts found to belong to players under 18 will be permanently closed and all balances forfeited.

11 Updates to This Policy

777com may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via your registered email address or through an in-platform notification at least 7 days before the changes take effect.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically. Continued use of 777com after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 777com handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Within 5 business days for data requests; under 5 minutes for general support queries

For information about your rights as a player, see our Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page. For general platform questions, check our FAQ.